Manylion y mater

Review of the Corporate Complaints Policy

To present a new Concerns and Complaints Policy and a Managing Customer Contact Policy for Flintshire County Council.

Math o benderfyniad: Key

Statws y Penderfyniad: Recommendations Approved

Notice of proposed decision first published: 29/01/2021

Report Type: Operational;

Angen penderfyniad: 16 Chwe 2021 by Cabinet

Prif Aelod: Aelod Cabinet Llywodraethu a Gwasanaethau Corfforaethol gan gynnwys Iechyd a Diogelwch ac Adnoddau Dynol

Prif Gyfarwyddwr: Prif Swyddog (Llywodraethu)

Adran: Governance

Title (Welsh): Adolygu’r Polisi Cwynion Corfforaethol

Description (Welsh): Rhannu Polisi Pryderon a Chwynion newydd a Pholisi Rheoli Cyswllt â Chwsmeriaid ar gyfer Cyngor Sir y Fflint.

Penderfyniadau

Agenda items

Dogfennau

  • Review of the Corporate Complaints Policy