Manylion y mater

Digital Customer Overview

To provide an update on progress with, and assure Members, of the design principles underpinning the creation of a single Contact Centre as part of delivering the Digital Customer theme of the Digital Strategy.

Math o benderfyniad: Key

Statws y Penderfyniad: Recommendations Approved

Notice of proposed decision first published: 30/10/2018

Report Type: Strategic;

Angen penderfyniad: 20 Tach 2018 by Cabinet

Prif Aelod: Dirprwy Arweinydd y Cyngor (Llywodraethu) ac Aelod Cabinet dros Reolaeth Gorfforaethol ac Asedau

Prif Gyfarwyddwr: Prif Swyddog (Llywodraethu)

Adran: Governance

Title (Welsh): Trosolwg Cwsmer Digidol

Description (Welsh): I roi diweddariad am y cynnydd a sicrhau Aelodau o'r egwyddorion cynllunio sydd yn sail i greu un Canolfan Gyswllt fel rhan o gyflwyno thema Cwsmer Digidol y Strategaeth Ddigidol.

Penderfyniadau

Agenda items

Dogfennau

  • Digital Customer Overview